AI Call Answering

Stop Losing Customers to Voicemail

I'm Bill, a web developer in Tucson, Arizona. I set up AI voice agents that answer the calls you can't get to, while you're on a job, with a customer or closed for the night, so callers get answers and a booked appointment instead of a voicemail beep.

Who This Is For

  • Service businesses whose owners are on job sites all day: HVAC, plumbing, electrical, landscaping, cleaning
  • Appointment-based businesses: salons, groomers, pet care, clinics and studios
  • Church offices with part-time staff and calls that come in after hours
  • Owner-operators who can't stop mid-job to pick up the phone

Problems I Solve

  • Calls go to voicemail, and many callers hang up and try the next business on the list
  • After-hours and weekend calls wait until Monday
  • By the time you call back, the customer has already hired someone else
  • A full-time receptionist or answering service isn't in the budget

What You Get

Every AI call answering project includes:

AI voice agent on your number

You keep your phone number. Calls forward to the agent when you don't pick up, after hours, or all the time, whichever you choose.

Answers from your own script

We write the script together: your hours, services, service area and the prices you want to share. The agent answers from it in a natural voice.

Every lead captured

The agent collects the caller's name, number and what they need. Each call is logged in a Google Sheet or your CRM, and you get a summary by text or email.

Appointments booked

Callers can book a time on the spot, straight onto your calendar through Calendly or Google Calendar.

Instant text-back

Callers get a text right after the call confirming the details or linking to your booking page.

Your handoff rules

Urgent calls can be transferred to your cell or flagged for an immediate callback. Everything else waits for you in one list.

Want to Start Smaller?

These two pieces work without a voice agent and are quicker to launch. Both are part of the AI automation package, from $1,500, and texts go only to people who agree to receive them.

Missed-call text-back

When a call goes unanswered, the caller hears a short message and can press 1 to get a text with your booking link. You get a text alert with their number right away.

After-hours form responder

Website requests get a reply within a minute, day or night. AI reads each request, flags urgent ones and alerts your on-call phone, and sends everyone else your booking link with a follow-up question.

My Process

  1. Free call

    We talk through how calls come in today: when you miss them, what callers usually ask, and what should happen next.

  2. Written fixed quote

    You get the scope, price, timeline and an estimate of monthly usage costs in writing before any work starts.

  3. Script and setup

    We write the script together. I set up the agent, call forwarding, texting and booking on accounts in your business's name.

  4. Test calls

    We call the agent ourselves, again and again, until it sounds right and handles your common questions well.

  5. Launch and tune

    After launch I review real calls and adjust the script. 30 days of support are included, then optional support at $200 a month.

Call answering setup from $1,500

Setup is a fixed price, quoted in writing after a free call. Optional support is $200 a month. Phone, voice and texting usage runs on accounts in your business's name and is billed to you directly by the providers, so you always see what calls cost.

View Full Pricing

Examples of My Work

My own system

Lead follow-up on this website

The free inquiry checklist on this site runs on the same kind of automation: each request gets personalized results by email within seconds, and every lead is logged automatically with its follow-up status.

Try the free checklist (opens in a new tab) →

Read the case studies →

Frequently Asked Questions

Will callers know they're talking to an AI?

I recommend the agent introduce itself as your business's virtual assistant. Being upfront builds trust, and most callers care more about getting a fast answer than about who gives it.

What if a caller wants to talk to a real person?

The agent can take a message for a callback, or transfer the call to your cell for the situations you choose, such as emergencies or existing customers.

Do I need a new phone number?

No. You keep your existing number and set up call forwarding with your carrier. I walk you through it.

How much does it cost to run each month?

Voice minutes, the phone number and text messages are billed by the providers to accounts in your name, so the cost depends on how many calls you get. I estimate it for your call volume in the quote. Optional support from me is $200 a month.

How long does setup take?

Usually two to three weeks, most of it spent writing and testing the script. Business texting also needs a carrier registration, which can take from a few days to a couple of weeks, so we start it in the first week.

Can a church office use this?

Yes. The agent can answer questions about service times, events and directions, and take messages for staff to return, so the office phone is covered when no one is at the desk.

Are calls recorded?

They can be, and transcripts make it easy to review what callers asked. If you record calls, the agent can tell callers at the start. Check the rules that apply to your business with your attorney.

Why Work With Me

  • Runs automated lead follow-up on this website: checklist requests answered within seconds and every lead logged
  • Builds with Retell, Twilio, n8n and Calendly, set up on accounts you own
  • Building websites since 2007, with 50+ projects built
  • Full-stack developer: React, TypeScript, Next.js, WordPress, Node.js, PHP and MySQL
  • Based in Tucson, Arizona, working on-site locally and remotely nationwide
  • You work directly with me, not an outsourced team

More about Bill →

Let's Talk About Your Project

Book a free consultation or send a message. I personally respond to every inquiry, usually within 24 hours on business days.

[email protected]